RINVOQ Complete helps provide your patients support so they
can start and stay on track with their prescribed treatment.

One exceptional patient experience

RINVOQ® Complete logo.
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Empower patients

Our Nurse Ambassadors are the heart of RINVOQ Complete

Nurse Ambassadors provide 1:1 support to help patients start and stay on track with their prescribed treatment plan, including:

  • Help patients understand the importance of following the treatment plan prescribed by their healthcare professional.
  • Committed to answering questions throughout the experience to help limit treatment disruptions.
  • Answer patients’ insurance questions and connect them with additional insurance expertise.
  • Identify ways for patients to save on prescription costs.
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Insurance support when needed

  • Resource with expertise on Medicare and commercial plans at a national, local, and program level so that they can educate on potential options to consider based on each patient’s unique financial situation.
  • Can educate on payer prior authorization and appeal processes so you can determine the best access option for each patient’s unique situation.
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Help with access & treatment affordability

COMPLETE can help your commercial patients save: 

  • With the Complete Savings Card, your eligible commercially insured patients may pay as little as $5 per month.
  • Complete may help eligible commercially insured patients experiencing initial coverage delays or denials access their prescribed therapy at no charge while coverage is established.
  • Eligible, commercially insured patients can access the RINVOQ Complete Rebate. This can help them save on the costs of lab tests required with their RINVOQ Complete treatment plan.

Download enrollment & prescription form

*Nurse Ambassadors are provided by AbbVie and do not provide medical advice or work under the direction of the prescribing health care professional (HCP). They are trained to direct patients to speak with their HCP about any treatment-related questions, including further referrals.

How to help enroll patients in RINVOQ Complete

Help patients get the support they need to start and stay on track with their prescribed treatment plan.


Fill out the form with your patient

  • This form enrolls your patient and can be used to initiate a prescription with your patient’s preferred specialty pharmacy.
  • The RINVOQ Complete Prescription section may help your commercially insured patients get access to RINVOQ if they experience a delay or denial in their insurance coverage.


Fax the form to 1-678-727-0690

  • You will receive a call from an Access Specialist to discuss next steps.
  • If using the Pharmacy Prescription section, fax a copy to your patient’s specialty pharmacy as well.


Inform your patient that they have been enrolled

  • Let your patient know to expect a call from their Nurse Ambassador.
Have questions or need support over the phone?
Call 1.877.COMPLETE (1.877.266.7538)
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Track treatment

The RINVOQ Complete App helps patients with their treatment plan by allowing them to:

  • Access additional resources, including a savings card for those that are eligible.
  • Set customized medication reminders.
  • Log and share symptoms with HCPs.
  • Log medication lot number and medication expiration date.
Download the RINVOQ Complete App on the IOS App store.
Get the RINVOQ Complete App on Google Play.
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Streamline the Rx process enables seamless enrollment into RINVOQ Complete and helps smooth the prescription process for your patients.

With, you can:

  • Request benefits verifications.
  • Complete and submit prior authorizations.
  • Send prescriptions to the patient’s specialty pharmacy of choice, with the option to include a savings card.
  • Receive alerts for annual reauthorizations and renewals.
  • Track and monitor where patients are in the prescription process.

Get RINVOQ access & reimbursement forms, as well as helpful guides for you and your patients.

†Terms and Conditions apply. This benefit covers RINVOQ® (upadacitinib) alone or for RINVOQ plus one of the following medications: methotrexate, leflunomide, or hydroxychloroquine. Benefit also covers certain lab tests to monitor for specific parameters as recommended in the product label where the full cost is not covered by patients’ insurance through the Complete Rebate program (Maximum savings limit applies). Eligibility: Available to patients with commercial prescription insurance coverage for RINVOQ who meet eligibility criteria. Co-pay assistance program is not available to patients receiving prescription reimbursement under any federal, state, or government-funded insurance programs (for example, Medicare [including Part D], Medicare Advantage, Medigap, Medicaid, TRICARE, Department of Defense, or Veterans Affairs programs) or where prohibited by law or by the patient’s health insurance provider. If at any time a patient begins receiving prescription drug coverage under any such federal, state, or government-funded healthcare program, patient will no longer be able to use the RINVOQ Complete Savings Card and patient must call RINVOQ Complete at 1.800.2RINVOQ to stop participation. Patients residing in or receiving treatment in certain states may not be eligible. Patients may not seek reimbursement for value received from the RINVOQ Complete program from any third-party payers. Offer subject to change or discontinuance without notice. Restrictions, including monthly maximums, may apply. Patients who are members of insurance plans that claim to reduce or eliminate their patients' out of pocket co-pay, co-insurance, or deductible obligations for certain prescription drugs based upon the availability of, or patient's enrollment in, manufacturer sponsored co-pay assistance for such drugs (often termed "maximizer" programs) will have an annual maximum program benefit of $6,000.00 per calendar year. This assistance offer is not health insurance. By redeeming this card, you acknowledge that you are an eligible patient and that you understand and agree to comply with the terms and conditions of this offer. To learn about AbbVie’s privacy practices and your privacy choices, visit


Eligibility criteria: Available to patients aged 63 or younger with commercial insurance coverage. Patients must have a valid prescription for RINVOQ® (upadacitinib) for an FDA approved indication and a denial of insurance coverage based on a prior authorization request on file along with a confirmation of appeal. Continued eligibility for the program requires the submission of an appeal of the coverage denial every 180 days. Program provides for RINVOQ at no charge to patients for up to two years or until they receive insurance coverage approval, whichever occurs earlier, and is not contingent on purchase requirements of any kind. Program is not available to patients whose medications are reimbursed in whole or in part by Medicare, Medicaid, TRICARE, or any other federal or state program. Offer subject to change or discontinuance without notice. This is not health insurance and program does not guarantee insurance coverage. No claims for payment may be submitted to any third party for product dispensed by program. Limitations may apply.